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凯博尔
(@kaiboer)
Posts: 9
Member Admin
KAIBOER STAFF
 

usb3.0


 
Posted : 01/11/2026 7:00 pm
StrPrAZ_
(@strpraz_)
Posts: 10
Active Member Customer
 

@kaiboer

It seems there is a bug when the unit is put into prolonged standby and when the unit is turned on from standby, the 2.5” HDD appears to be disconnected as files are not being played when selected. A full power off and on from the back switch fixes this.


 
Posted : 03/11/2026 2:48 pm
Viki
 Viki
(@viki)
Posts: 2
New Member Customer
 

@strpraz_

Dear @StrPrAZ_,

Thank you for reporting this issue. To help our R&D team investigate and resolve this bug:

Could you please clarify whether the 2.5" HDD is installed in the internal drive bay or connected externally via USB?

Additionally, if you can share the HDD's file system format (e.g., NTFS, exFAT, EXT4) and your current firmware version, that would be very helpful.

 


 
Posted : 05/11/2026 6:57 pm
StrPrAZ_
(@strpraz_)
Posts: 10
Active Member Customer
 

@Viki

The 2.5" HDD is installed in the internal drive bay. It is a 2TB PNY CS900 SSD. It was formatted in the streamer and the file system is exFAT. Firmware is 1.5.44


 
Posted : 05/11/2026 9:21 pm
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