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7 minutes ago
Replied to the topic DMP K-8 Pro Owner's Manual
Are you looking for a complete product manual for the DMP K8 Pro? You can request one by sending an email to sk@kaiboer.com.
13 minutes ago
Replied to the topic AIO200 - Problems....
Could you please provide the MAC address of your device? To help us better understand the specific issue, you can reach out to our after-sales support team via WhatsApp at +8618823729428 and send us a video showing the problem. We are more than happy to help you resolve this.
2 hours ago
Replied to the topic Kaiboer DMP-K9 Plus - software and app issues
Dear Sir,
Thank you for using our product. We have relayed your issue to the R&D department. Please upload the error log from the device Settings and provide us with the MAC address. Our engineers will address your problem promptly.
2 hours ago
Replied to the topic Kaiboer DMP-K9 Plus - software and app issues
First, please ensure that both your phone and the device are connected to the same Wi-Fi network.Please note that they must be connected to the exact same network (whether it’s a 2.4GHz or 5GHz signal).Alternatively, you can send me some photos; please add me on WhatsApp:+8618823729428.
2 hours ago
Replied to the topic Kaiboer DMP-K9 Plus - software and app issues
Could you please provide the MAC address of your device? To help us better understand the specific issue, you may also contact our after-sales support team via email at sk@kaiboer.com and send us any relevant videos. We are more than happy to help you resolve this.
2 days ago
Replied to the topic DMP K-8 Pro Owner's Manual
Здесь портале можно обнаружить полезную информацию.
2 days ago
Replied to the topic DMP K-8 Pro Owner's Manual
Тут портале удастся почерпнуть нужную информацию.
2 days ago
Created the topic Kaiboer DMP-K9 Plus - software and app issues in Bug Reports & R&D Feedback
I just bought K9 Plus, updated the firmware, and downloaded the Kaiboer Home app from the App Store.
After some struggle with the setup, the streamer worked seamlessly on the first day. The streamer lost connection from the second day onwards.
1. The streamer failed to connect to the internet a...
