Firmware – Kaiboer

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18 Sep

Products & Firmware

PureOS OTA Update to Bring Native HQPlayer NAA Support Across the Kaiboer Range

Posted by

凯博尔

October 1, 2026

Kaiboer announces native HQPlayer NAA support for PureOS music transports and streamers through an OTA firmware update planned for the end of September 2026.

Kaiboer PureOS Introduces Exquisite Custom VU Meter Screensavers for Ultimate Hi-Fi Atmosphere

09 May

Products & Firmware

Kaiboer PureOS Introduces Exquisite Custom VU Meter Screensavers for Ultimate Hi-Fi Atmosphere

Posted by

QWJ123

September 11, 2026

Kaiboer is pleased to announce a new visual upgrade to its PureOS operating system, featuring a selection of meticulously crafted real-...

Warranty, Returns & Import Duties

1 year

Worldwide warranty

From the day you receive your product. The seller covers all costs for quality defects.

5 years

Repair support

At-cost repairs after warranty. Replacement parts can be supplied by agreement.

7 days

Unconditional returns

Return any product within seven days of receipt, unconditionally.

Buyer-paid

Import duties & taxes

Paid by the buyer. We provide accurate declarations and documents to assist clearance.

Read full warranty, returns & customs details

Worldwide one-year warranty: All products are covered for one year from receipt. The seller covers all costs to resolve quality defects during this period.
Five-year repair support: After the warranty ends, quality defects within five years of receipt can be repaired at cost. With your agreement, replacement parts can be supplied without returning the product to China.
Seven-day unconditional returns: All products may be returned unconditionally within seven days of receipt.
Import duties: All import duties, taxes and customs charges are paid by the buyer. The seller provides accurate declarations and supporting documents based on the actual transaction to assist clearance.

Full warranty policy · Returns & refunds · Shipping & import duties

Support Time	Monday to Friday: 9:00 a.m. - 6:00 p.m Closed on weekends
Phone	+86-755-8301-4160
Address	21/F, Building 2, Qianhai Kexing Science Park, Xixiang Subdistrict, Bao'an District, Shenzhen, China
DTC	sk@kaiboer.com
CEO Office	mao@kaiboer.com
Global Distribution & Partnership	sales@kaiboer.com