KAIBOER Partner Center
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Warranty, Returns & Import Duties
1 year
Worldwide warranty
From the day you receive your product. The seller covers all costs for quality defects.
5 years
Repair support
At-cost repairs after warranty. Replacement parts can be supplied by agreement.
7 days
Unconditional returns
Return any product within seven days of receipt, unconditionally.
Buyer-paid
Import duties & taxes
Paid by the buyer. We provide accurate declarations and documents to assist clearance.
Read full warranty, returns & customs details
- Worldwide one-year warranty: All products are covered for one year from receipt. The seller covers all costs to resolve quality defects during this period.
- Five-year repair support: After the warranty ends, quality defects within five years of receipt can be repaired at cost. With your agreement, replacement parts can be supplied without returning the product to China.
- Seven-day unconditional returns: All products may be returned unconditionally within seven days of receipt.
- Import duties: All import duties, taxes and customs charges are paid by the buyer. The seller provides accurate declarations and supporting documents based on the actual transaction to assist clearance.
Full warranty policy · Returns & refunds · Shipping & import duties
