Kaiboer Forum - Recent Topics

Kaiboer DMP-K9 Plus - software and app issues

kurusm — Wed, 21 Oct 2026 05:43:13 +0000

I just bought K9 Plus, updated the firmware, and downloaded the Kaiboer Home app from the App Store.

After some struggle with the setup, the streamer worked seamlessly on the first day. The streamer lost connection from the second day onwards.

1. The streamer failed to connect to the internet and prompted to select the location. The on-screen country selection was unresponsive, and the device was not connected to the mobile app.

2. The streamer appeared as 2 devices in the Asus router app with different MAC and IP addresses.

3. Wifi connection established, but couldn't connect to the internet.

4 A change of LAN cable or LAN ports also didn't resolve the issue.

5. Factory reset also didn't resolve the issue, and the same issues cropped up again.

6. No issues playing music files from the SSD storage.

7. No router or broadband issues, as the other devices are working fine.

Appreciate further advice to troubleshoot. Thanks.

AIO200 - Problems....

Wawrzo Osmond — Thu, 15 Oct 2026 10:50:12 +0000

I purchased your AIO200 product through Amazon.com. The delivery was fast and professional.
However, initial tests reveal serious flaws in this product. First of all, after connecting two different types of speakers, it turned out that the sound level was very low. A comparison with the WIIM AMP PRO and the S.M.S.L. AS400 amplifier revealed a very low output power level.... It simply sounds quiet even when set to maximum power.... and supposedly it has as much as 100W at 8Ω. Another problem is the maximum bass boost (5dB), which caused very noticeable distortion when listening to the album SAVAGE ETERNITY (SPOTIFY) very noticeable distortion occurs; you can hear it even when the HIFIMAN HE400SE headphones are plugged in.
Sometimes you can hear crackling and pops through the speakers (METALLICA – “To Live Is To Die”)………..
If this is how it’s supposed to sound, it’s a waste of money.....

Ripping CDs on the Kaiboer DMP K8Pro does not transfer all CD data to the new stored WAV file

DaveMcWhite — Thu, 15 Oct 2026 03:02:29 +0000

When playing a CD the DMP-K8 Pro reads the Album Title, Artist Name and Song Title. But when you select the song to Rip to one of the storage devices supported by this unit, only a Song Name is transferred to the SSD. However the song file is stored under a new file folder name, of the Album Title & Artist Name (concated in that order). Once the ripping process to the SSD is completed the song can be played from the SSD location, but the Artist Name and Album Name are no longer associated with the WAV file. You can add back this missing information by editing the song file, using the built-in menus. Doing so will restore the ability of the device to track down the proper Album Cover Image, and seek the Song lyrics too.

Note: Choosing to use the Batch Ripping option, only rips the first song of the CD album. User must hit each song to have the Song Ripped to the SSD. Also note. Choosing the default SSD file directory is only user selected by using the batch Ripping option, which opens up a popup menu that you can select the Storage device and directory to rip the songs to. This ability to direct the so g’s file location is not available if you choose to rip each file at a time, it defaults to the last Storage location used to download to.

These issues were not corrected in the latest software update (October 2026). And the latest update deleted all user song inputs (like Artist Name and Album Title) that were previously entered manually by the user, for each song WAV file.

Latest software update (Ver. 1.5.44) for the DMP-K8Pro, killed the ability of the internal CD player to see inserted CDs

DaveMcWhite — Thu, 15 Oct 2026 02:29:14 +0000

After updating the DMP-K8Pro to the latest software, I found the device no longer sees any CD placed in the tray of the CD player. Upon loading the CD it states “No CD disc”. I had no issues seeing CDs in prior software release.

PS: under Systems Update, Apps Versions, the CD player is listed as Version 1.2.0. Do not see a separate method to update this?

Purchase with tax included via the AliExpress app.

anxie — Fri, 09 Oct 2026 10:33:20 +0000

Here’s a little tip: buy items with tax included on the AliExpress app. AliExpress holds a VAT registration number, and you can chat with them in real-time to ask questions or even message them via WhatsApp.

DMP K-8 Pro Owner's Manual

CFAS-President — Wed, 23 Sep 2026 00:30:09 +0000

Am wondering if a comprehensive K-8 Pro owner's manual exits?

KAIBOER Product After-Sales & Technical Support — Please Contact Our Technical Support Team Directly

anan — Mon, 21 Sep 2026 06:19:56 +0000

Dear Users,

If you encounter any of the following issues while using KAIBOER products:

Product after-sales issues
Technical questions
Difficulty connecting your device
Installation, configuration, or usage issues
Any other issues requiring technical support

To ensure that your issue can be resolved quickly and accurately, please contact the KAIBOER technical support team directly. Our professional technical staff will be happy to assist you.

Contact Information:
Please open the AliExpress app and search for “KAIBOER Official Store”, then contact our customer service team. This will allow you to reach us directly and receive professional technical support.
Aliexpress Store URL：https://www.aliexpress.com/store/1105801121

How do i find the file manger or scan folder on the DMP 8 Plus

Jim Revis — Sat, 19 Sep 2026 00:18:00 +0000

I can not get the USB B input to recognize or to play music from my computer. Any ideas on how to this. When I click the USB B input icon on the unit nothing happens and no music plays. It only plays when internal device is highlighted. Any help would be appreciated.

SSD formatting

Lelik — Wed, 16 Sep 2026 12:14:47 +0000

Good Day! Which file system should be on SSD before installation?

First person to post on the DMP-K9 Pro thread.

bmoran — Thu, 27 Aug 2026 23:50:04 +0000

Well it looks like I am the first person to post on this thread. Hello to anyone that reads this message. So far, I am very pleased with my unit. I’m probably one of the 1st people in the United States to have this unit. I hope to see others posting their feedback and experiences.